Being convinced or reimbursed is an important commitment for us. First, we love our products, we want you to discover them but maybe despite the care we take, some will not suit you.
However, beyond a product, what we want is to create trust. You’ve taken the first step, buying one of our makeup for the first time. If you don’t like it, we’ll take the second step to reestablish the link: to reimburse you in full. Between us, no pretense, no dark area.
Discovering ONE should be fun no matter what. Not a failure, nor the memory of a sad disappointment. Because in our eyes, there would be nothing worse than leaving that trace of disappointment in you.
Being reimbursed in the event of a failed purchase is also a service that we want to offer you … You are our first customers, you are important … You are for us the link with reality. Every product created by UNE will be improved if necessary.
And for that, your opinion on them have a value. They are an indicator. A way of constantly thinking about our products and finding new proposals to make you always more beautiful, naturally.
Finally, the “convinced or reimbursed” is the real and affirmed desire for complicity with women. A clear way to leave you, once alone at home, in the possibility of deciding what suits you and what you want. UNE does not want to impose anything on you. It’s up to you to see, up to you to feel. It’s up to you to decide what’s good and good for you. Our commitment to women also arises here: giving them the freedom to make their own choice and to support them, whoever they are.
To be informed of the reimbursement terms, click here